Effective Date: January 30, 2023
1. Information We Collect
We collect and store personal information for the purposes of providing dental services and ensuring the quality of your care. The types of personal information we may collect include but are not limited to:
- Your name, address, and contact information.
- Health history and dental records.
- Insurance information.
- Financial information for billing purposes.
- Emergency contact information.
- Information related to treatment and services provided.
- Photographs and diagnostic images (e.g., X-rays).
- Consent and authorization forms.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide dental treatment and services.
- To bill and process payments for services rendered.
- To communicate with you regarding appointments, treatment plans, and follow-ups.
- To verify insurance coverage and submit claims.
- To respond to inquiries and requests.
- To ensure the safety and quality of care.
- To meet legal and regulatory requirements.
3. Disclosure of Your Information
We may disclose your personal information in the following circumstances:
- To authorized healthcare professionals involved in your treatment.
- To insurance companies for billing and claims purposes.
- To third-party service providers who assist us in our operations (e.g., IT services, billing, appointment scheduling).
- When required by law, such as in response to a court order or government request.
- In emergencies where your health or safety is at risk.
- With your consent for any other purpose not listed here.
4. Security of Your Information
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or alteration. We have implemented physical, technical, and administrative safeguards to ensure the security and confidentiality of your information.
5. Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and as required by law.
6. Access to Your Information
You have the right to access, correct, or request the deletion of your personal information. If you wish to exercise these rights or have any questions about your personal information, please contact our Privacy Officer using the contact information provided below.
8. Contact Us
13085 Yonge St Unit #15
Richmond Hill, ON
L4E 3S8 E
We take your privacy seriously and will respond to your inquiries promptly.
13085 Yonge St Unit #15
Richmond Hill, ON L4E 3S8