Privacy Policy

Effective Date: January 30, 2023

Thank you for choosing TS Dental for your dental care needs. At TS Dental, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Please read this Privacy Policy carefully to understand how we handle your personal information. By using our services and providing us with your personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect and store personal information for the purposes of providing dental services and ensuring the quality of your care. The types of personal information we may collect include but are not limited to:

• Your name, address, and contact information.
• Health history and dental records.
• Insurance information.
• Financial information for billing purposes.
• Emergency contact information.
• Information related to treatment and services provided.
• Photographs and diagnostic images (e.g., X-rays).
• Consent and authorization forms.

2. How We Use Your Information

We use your personal information for the following purposes:

• To provide dental treatment and services.
• To bill and process payments for services rendered.
• To communicate with you regarding appointments, treatment plans, and follow-ups.
• To verify insurance coverage and submit claims.
• To respond to inquiries and requests.
• To ensure the safety and quality of care.
• To meet legal and regulatory requirements.

3. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• To authorized healthcare professionals involved in your treatment.
• To insurance companies for billing and claims purposes.
• To third-party service providers who assist us in our operations (e.g., IT services, billing, appointment scheduling).
• When required by law, such as in response to a court order or government request.
• In emergencies where your health or safety is at risk.
• With your consent for any other purpose not listed here.

4. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or alteration. We have implemented physical, technical, and administrative safeguards to ensure the security and confidentiality of your information.

5. Retention of Your Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and as required by law.

6. Access to Your Information

You have the right to access, correct, or request the deletion of your personal information. If you wish to exercise these rights or have any questions about your personal information, please contact our Privacy Officer using the contact information provided below.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the effective date will be amended accordingly.

8. Contact Us

If you have any questions or concerns regarding your privacy or this Privacy Policy, please contact our Privacy Officer:

Privacy Officer
TS Dental
13085 Yonge St Unit #15
Richmond Hill, ON
L4E 3S8 E

We take your privacy seriously and will respond to your inquiries promptly.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and practices. If you do not agree with this Privacy Policy, please do not use our services.